Privacy Policy

📋 1. Introduction

This Privacy Policy ("Policy") describes how bet7 ("bet7," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from players and visitors who access the bet7 platform at bet7.asia (the "Platform"). This Policy applies to all services offered through the Platform, including online casino games, sports betting, live dealer games, and customer support interactions.

By registering an account on bet7 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact our support team to close your account.

🏢 2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, bet7 acts as the Personal Information Controller (PIC) in respect of the personal data it collects from players and visitors of the Platform.

bet7 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 14 of this Policy.

🗂️ 3. Personal Data We Collect

bet7 collects the following categories of personal data from players and visitors:

3.1 Identity & Contact Data

• Full legal name as it appears on a government-issued ID
• Date of birth (for age verification — players must be 21 years or older)
• Residential address in the Philippines (e.g., Makati, Quezon City, Cebu, Davao, Manila)
• Email address and mobile number
• Government-issued identification number (e.g., PhilSys National ID, SSS, UMID, passport, driver's license)

3.2 Financial Data

• GCash or PayMaya / Maya account details (registered name and number)
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank)
• Debit card details (card type, last four digits, expiry date)
• Transaction history, deposit and withdrawal records

3.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Login timestamps and access logs

3.4 Communications Data

• Records of your communications with bet7 customer support (chat transcripts, email correspondence)
• Feedback, complaints, and dispute records

📥 4. How We Collect Your Data

bet7 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting customer support.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from risk management partners; payment confirmation data from GCash, Maya, and banking partners.
• Regulatory sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with licensing, compliance, or investigation requirements.

🎯 5. Purpose & Legal Basis for Processing

bet7 processes your personal data only for specific, legitimate purposes. The table below summarizes the primary purposes and the corresponding legal basis under the Philippine Data Privacy Act:

🤝 6. Data Sharing & Disclosure

bet7 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• KYC & Identity Verification Providers: Third-party services that verify your identity documents and age in compliance with PAGCOR and AMLA requirements.
• Payment Processors: GCash, PayMaya / Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Fraud Prevention & Security Partners: Risk management and cybersecurity service providers who help protect the Platform and its players from fraud, money laundering, and unauthorized access.
• Game Technology Providers: Licensed game studios and live dealer platform providers who supply the games available on bet7. These providers may process limited technical data to deliver game content.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory order.
• Professional Advisors: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations.

🗓️ 7. Data Retention

bet7 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and KYC records: Retained for a minimum of five (5) years from the date of account closure, in compliance with PAGCOR licensing requirements and the Anti-Money Laundering Act.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the AMLA and its implementing regulations.
• Customer support communications: Retained for two (2) years from the date of the last interaction, or longer if related to an unresolved dispute or regulatory inquiry.
• Technical and usage logs: Retained for twelve (12) months from the date of collection, unless required for longer retention in connection with a security investigation.
• Marketing preferences: Retained until you withdraw your consent or close your account.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with bet7's data disposal procedures.

🔐 8. Security Measures

bet7 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bet7 Platform
• Encrypted storage of sensitive personal and financial data at rest
• Multi-factor authentication (MFA) options for player accounts
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing conducted by independent cybersecurity professionals
• 24/7 security monitoring and automated anomaly detection systems
• Incident response procedures including mandatory breach notification to the National Privacy Commission within 72 hours of discovery of a notifiable breach

🍪 9. Cookies & Tracking Technologies

bet7 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics Cookies: Help bet7 understand how players use the Platform so we can improve performance and user experience. Data collected is aggregated and anonymized.

bet7 does not use third-party advertising cookies or cross-site tracking technologies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may impair Platform functionality.

✋ 10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bet7:

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. bet7 will respond to all verified data subject requests within fifteen (15) business days of receipt.

🔞 11. Minors & Age Restriction

The bet7 Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine gaming regulations. bet7 does not knowingly collect personal data from individuals under the age of 21.

If bet7 discovers that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated data will be deleted (subject to any mandatory legal retention requirements), and any funds in the account will be handled in accordance with applicable Philippine law.

If you are a parent or guardian and believe that a minor has registered on the bet7 Platform, please contact our support team immediately so that we can take appropriate action.

🌏 12. International Data Transfers

bet7 primarily stores and processes personal data within the Philippines. In limited circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where a game technology provider or security partner operates internationally.

Any such international transfer of personal data will only occur where bet7 has implemented appropriate safeguards, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. bet7 will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing additional protective measures.

✏️ 13. Changes to This Policy

bet7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, bet7 will notify registered players by email or through a prominent notice on the Platform at least seven (7) days before the changes take effect.

The effective date at the top of this Policy indicates when the current version was last updated. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how bet7 protects your data.

📬 14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bet7, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information about the NPC and its complaint process is available through official Philippine government channels.